Crowne Plaza Grand Rapids

5700 28Th Street Southeast, Grand Rapids, MI, United States, 49546show map
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2Guests1room
Highlights
7
Very goodBased on  18 reviews
Overview

Crowne Plaza Grand Rapids is situated in a busy area of Grand Rapids, 10 km from Frederik Meijer Gardens & Sculpture Park. The venue was opened in 1990 and remodeled in 2010 offering guests 320 rooms.

This sophisticated 4-star hotel is located close to Orbit Room in the downtown part of Grand Rapids. It is a short, 30 minutes' drive from Gerald R. Ford Museum.

A mall and stores are within meters of the property.

Crowne Plaza Grand Rapids can be reached in a 10-minute drive from Kent County Intl airport.

Rooms

Each non-smoking room is fitted with pay TV, a microwave and a seating area. Bathrooms with a shower, free toiletries and dressing gowns are provided in the rooms.

Eat & Drink

Restaurant at the hotel has American menu. Guests can unwind in the on-site 24-hour bar with a favourite drink. Offering a variety of meals, Bagger Daves and Sundance Grill are approximately 200 meters away.

All visitors are offered a full breakfast for a fee. 

Services

You can make use of car rental services.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The hotel personnel speaks English, French, Spanish, Romanian, Chinese, Russian, Slovak.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   320.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Free toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave
  • Oven
  • Washer & dryer
  • Kitchen appliances

Bedroom

  • Down duvets

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Central Michigan UniversityCentral Michigan University1000 ft
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Aryana's Restaurant and LoungeAryana's Restaurant and Lounge300 ft5700 28th Street
Sundance GrillSundance Grill600 ft5755 28TH St SE
Bagger DavesBagger Daves800 ft2817 Kraft Avenue Sooutheast
Gippers Sports Bar & GrillGippers Sports Bar & Grill1000 ft2929 Kraft Ave SE
Brann's Steakhouse & Sports GrilleBrann's Steakhouse & Sports Grille1300 ft5510 28th Street
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Mmps IncMmps Inc1.9 mi
Ada Historical SocietyAda Historical Society3.5 mi
Ada Township Park OfficeAda Township Park Office3.2 mi
Shady AcresShady Acres7.0 mi
Rapid AirRapid Air1.9 mi
Northwood UniversityNorthwood University2.2 mi
Spring Arbor UniversitySpring Arbor University2.8 mi
Western Michigan UniversityWestern Michigan University2.9 mi
Pharmwatch IncPharmwatch Inc9.1 mi
Aquinas CollegeAquinas College6.1 mi1607 Robinson Rd SE
Meyer May HouseMeyer May House7.3 mi450 Madison Ave SE
Grand Rapids Children\'s MuseumGrand Rapids Children\'s Museum7.9 mi11 Sheldon Ave NE
Van Andel ArenaVan Andel Arena8.1 mi130 Fulton St W
Grand Rapids Art MuseumGrand Rapids Art Museum8.1 mi101 Monroe Center St NW
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Getting around
Airports
Kent County Intl (GRR)2.1 mi
Park Township (HLM)33.2 mi
Train
Grand Rapids Amtrak Station8.3 mi
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Reviews
7.0
Very goodBased on  18  reviews
  • 2.4
    Guest rating

    The ice machine.

    Smoke detector beeped all night. Could not sleep at all. I reported the problem before 7 am the next morning, and was told it would be fixed. I returned to the room at 8 pm the next day and it was still beeping!!!!!! I called the front desk again and they sent up a maintenance man. He removed the smoke detector and said he would return with a new battery.........never saw him again. We did not hear the beeping, but we sure heard the dog in the adjacent room barking!!! Went to bed praying that there would not be a fire because we hadno smoke alarm. Horrible. Wifi was super slow. No breakfast, unless you order room service. However, they did not deliver early enough on the weekend. Would not stay there again.

  • 8.2
    Fabulous

    Quick shuttle from airport

    Front desk guy thought I was anoying

  • 9.2
    Superb

    BED COMFORT

    NO MICROWAVE IN ROOM BREAKFAST WASNT INCLUDED

  • 9.6
    Exclusive

    Room service-food was great. Clean. Service-checking in/out was quick. Housekeeping cleaned up nicely. Extras-shampoo, conditioner, lotions-essential oils-were great!

    No refrigerator/microwave. We didn't have anything to heat up or refrigerate, but would have been a good option.

  • 10.0
    Exclusive

    I enjoyed the staff and pool area. Guy at the bar and front desk was awesome.

    Just needed microwave in my room..

  • 9.6
    Exclusive

    The hotel was quite and nice to have the hot tub and look to ourselves

  • 6.2
    Good

    The staff was very helpful and friendly.

    The shower pressure wasnt comfortable and could not adjust. One of the beds in our room was sunk in and not comfortable at all.

  • 7.4
    Very good

    The location worked for us at the right time.

    It's hard to rate this place b/c it served our needs at the time when not much was available. The front desk clerk was helpful and so nice on the phone. We received one breakfast coupon even though there were 2 of us. They cancelled the cost of the 2ndmeal at the last minute. The food was medocure; potatoes cold and dry at 9am and not even 'Fresh' ice tea. The room was depressing; so dark and felt old and outdated. The bathroom was small and hard to even turn around. What was once a high end of the Holiday Inn change now seems to appear on the lower end.

  • 7.0
    Very good

    The location was very convenient to the malls and restaurants in the area. The shower was great. The price was competitive.

    This is an old tired property that needs some updating. The carpet in the room needed vacuuming and the bed was way too soft. At this price range several properties nearby offer free breakfast. The Crowne Plaza is trying to be upscale, but just isn't.

  • 9.2
    Superb

    The pool area is very nice. Indoor outdoor combination was unique.

    Breakfast stafff were overwhelmed. Our meal came with the room but I would have been disappointed if we had paid for it.

  • 7.4
    Very good

    the bed was very comfy and looked new

    Hotel is old and looks dirty. Some parts are renovated but it cannot compare to other Crown Plazas

  • 10.0
    Exclusive

    It was very close to my daughter's house. It had everything I needed, most of all quiet. I had reservations at a hotel that was 50% more expensive and couldn't sleep because of the road noise right by the interstate. I canceled the remainder of my stay there and stayed where with my sisters. Loved it here. I will always stay here.

    nothing

  • 8.2
    Fabulous

    The indoor / outdoor pool & the bed mattress was terrific! Best night sleep I've had in a hotel in a long time.

    It seemed like the hotel needed a little updating. Ex. - Carpet, elevator floor, decor.

  • 7.0
    Very good

    The front desk agent sighed as we walked up to check in. When we commented on his sigh, he stated it was a "bad day". When we checked out the front agent complained loudly enough for the lobby to hear that a guest had asked her to make coffee in the room because the guest could not figure out the coffee pot. We frequently stay at the Crowne Plaza in Denver, Colorado and thought the level of professionalism would be the same, but sadly that was not the case.

  • 4.2
    Guest rating

    The pillowcases smelled like hair relaxer and we found an actual hair in the bed. We were on a non-smoking floor, yet there were cigarette butts on our balcony. Clearly the room was not thoroughly cleaned. We left in the middle of the night. Call me crazy, but I prefer a hotel room that's been cleaned and a bed with laundered sheets.

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Highlights
7
Very goodBased on  18 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
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Getting around
Airports
Kent County Intl (GRR)2.1 mi
Park Township (HLM)33.2 mi
Train
Grand Rapids Amtrak Station8.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room