Crowne Plaza Grand Rapids

5700 28Th Street Southeast, Grand Rapids, MI, United States, 49546show map
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Highlights
7
Very goodBased on  35 reviews
Overview

Crowne Plaza Grand Rapids - Airport Hotel is rated 4 stars and is placed about 14 km from Devos Hall. This exquisite hotel dates from 1990 and was refurbished in 2010.

Located in a business area with bars, restaurants and golf courses, guests will see why Crowne Plaza Grand Rapids - Airport Hotel is admired by many tourists.

The property is close to stores and a mall.

Kent County Intl airport is about 10 minutes by car.

Rooms

This hotel comprises of executive king room, king room and queen room that come with contemporary décor as well as cable TV with on-demand movies, TV with satellite channels, coffee/tea makers, a kitchenette and a writing desk. Guests can make use of a shower, a hairdryer and guest toiletries.

Eat & Drink

Aryana's Restaurant and Lounge and Sundance Grill offer an assortment of dishes within 100 meters of the property.

All visitors are offered a full breakfast for a fee. 

Services

The hotel provides guests with car rental services.

Relax

On-site spa options feature a health club, a hot tub and a sauna. Guests can keep fit with a gym and a fitness centre offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The hotel personnel speaks English, French, Spanish, Romanian, Chinese, Russian, Slovak.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   320.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Free toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave
  • Oven
  • Washer & dryer
  • Kitchen appliances

Bedroom

  • Down duvets

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Central Michigan UniversityCentral Michigan University1000 ft
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Aryana's Restaurant and LoungeAryana's Restaurant and Lounge300 ft5700 28th Street
Sundance GrillSundance Grill600 ft5755 28TH St SE
Bagger DavesBagger Daves800 ft2817 Kraft Avenue Sooutheast
Gippers Sports Bar & GrillGippers Sports Bar & Grill1000 ft2929 Kraft Ave SE
Brann's Steakhouse & Sports GrilleBrann's Steakhouse & Sports Grille1300 ft5510 28th Street
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Mmps IncMmps Inc1.9 mi
Ada Historical SocietyAda Historical Society3.5 mi
Ada Township Park OfficeAda Township Park Office3.2 mi
Shady AcresShady Acres7.0 mi
Rapid AirRapid Air1.9 mi
Northwood UniversityNorthwood University2.2 mi
Spring Arbor UniversitySpring Arbor University2.8 mi
Western Michigan UniversityWestern Michigan University2.9 mi
Pharmwatch IncPharmwatch Inc9.1 mi
Aquinas CollegeAquinas College6.1 mi1607 Robinson Rd SE
Meyer May HouseMeyer May House7.3 mi450 Madison Ave SE
Grand Rapids Children\'s MuseumGrand Rapids Children\'s Museum7.9 mi11 Sheldon Ave NE
Van Andel ArenaVan Andel Arena8.1 mi130 Fulton St W
Grand Rapids Art MuseumGrand Rapids Art Museum8.1 mi101 Monroe Center St NW
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Getting around
Airports
Kent County Intl (GRR)2.1 mi
Park Township (HLM)33.2 mi
Train
Grand Rapids Amtrak Station8.3 mi
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Reviews
7.2
Very goodBased on  35  reviews
  • 2.4
    Guest rating

    The ice machine.

    Smoke detector beeped all night. Could not sleep at all. I reported the problem before 7 am the next morning, and was told it would be fixed. I returned to the room at 8 pm the next day and it was still beeping!!!!!! I called the front desk again and they sent up a maintenance man. He removed the smoke detector and said he would return with a new battery.........never saw him again. We did not hear the beeping, but we sure heard the dog in the adjacent room barking!!! Went to bed praying that there would not be a fire because we hadno smoke alarm. Horrible. Wifi was super slow. No breakfast, unless you order room service. However, they did not deliver early enough on the weekend. Would not stay there again.

  • 8.2
    Fabulous

    Quick shuttle from airport

    Front desk guy thought I was anoying

  • 9.2
    Superb

    BED COMFORT

    NO MICROWAVE IN ROOM BREAKFAST WASNT INCLUDED

  • 9.6
    Exclusive

    Room service-food was great. Clean. Service-checking in/out was quick. Housekeeping cleaned up nicely. Extras-shampoo, conditioner, lotions-essential oils-were great!

    No refrigerator/microwave. We didn't have anything to heat up or refrigerate, but would have been a good option.

  • 10.0
    Exclusive

    I enjoyed the staff and pool area. Guy at the bar and front desk was awesome.

    Just needed microwave in my room..

  • 9.6
    Exclusive

    The hotel was quite and nice to have the hot tub and look to ourselves

  • 6.2
    Good

    The staff was very helpful and friendly.

    The shower pressure wasnt comfortable and could not adjust. One of the beds in our room was sunk in and not comfortable at all.

  • 7.4
    Very good

    The location worked for us at the right time.

    It's hard to rate this place b/c it served our needs at the time when not much was available. The front desk clerk was helpful and so nice on the phone. We received one breakfast coupon even though there were 2 of us. They cancelled the cost of the 2ndmeal at the last minute. The food was medocure; potatoes cold and dry at 9am and not even 'Fresh' ice tea. The room was depressing; so dark and felt old and outdated. The bathroom was small and hard to even turn around. What was once a high end of the Holiday Inn change now seems to appear on the lower end.

  • 7.0
    Very good

    The location was very convenient to the malls and restaurants in the area. The shower was great. The price was competitive.

    This is an old tired property that needs some updating. The carpet in the room needed vacuuming and the bed was way too soft. At this price range several properties nearby offer free breakfast. The Crowne Plaza is trying to be upscale, but just isn't.

  • 9.2
    Superb

    The pool area is very nice. Indoor outdoor combination was unique.

    Breakfast stafff were overwhelmed. Our meal came with the room but I would have been disappointed if we had paid for it.

  • 7.4
    Very good

    the bed was very comfy and looked new

    Hotel is old and looks dirty. Some parts are renovated but it cannot compare to other Crown Plazas

  • 5.0
    Guest rating

    Location was good

    Our room was very old and outdated. Everything in our room appeared to be last updated in the 80's. The walls were paper thin since we could hear everything that was going on from the rooms on both sides of us.

  • 8.8
    Superb

    The pool and hot tub were open until 11pm.

  • 6.6
    Good

    Staff was good

    Checked in to room 421 toilet seat had #2 speared on toilet seat ( really) went to the desk they said sorry we will get you another they give us 422 that toilet seat had human hairs on it which I cleaned off the rest of the stay was good

  • 7.4
    Very good

    Proximity to airport and overall room size and amenities good.

    A bit tired... broken closet doors and dim lighting in bathroom sink area.

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Highlights
7
Very goodBased on  35 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Kent County Intl (GRR)2.1 mi
Park Township (HLM)33.2 mi
Train
Grand Rapids Amtrak Station8.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
0Guests / room